Who this is for?
This page is for specialist cleaning firms who work with high-risk environments, such as:
Crime scene and trauma clean-up
Infectious disease and decontamination work
Needle sweeps and sharps removal
Chemical and biohazard spill response
Void property, hoarder and extreme cleaning
Meth labs, synthetic drugs and other hazardous residues
If your team is dealing with blood, bodily fluids, dangerous chemicals, unknown substances or contaminated properties, you cannot rely on standard cleaning insurance.
You need a broker who understands the risks – and knows which insurers will actually cover them.


Biohazard cleaning businesses face a mix of physical, legal and financial risks that most insurers don’t fully understand:
Exposure to dangerous pathogens or chemicals
Complex UK health & safety and environmental regulations
Potential for serious injury to staff and subcontractors
High-value claims if a site isn’t properly decontaminated
Increasing scrutiny from regulators and clients
Business interruption if you’re shut down after an incident
At Miller & Partner, we keep up with 2025 regulatory changes, emerging risks and insurer appetites so your cover isn’t full of nasty surprises when you need it most.
We work with leading UK insurers and specialist markets to build policies around how you actually work.
Protection if a client, member of the public or third party alleges:
Illness or injury caused by your work
Damage to their property during cleaning
Contamination spreading beyond the original site
Typical limits from £1m to £10m, with options for higher limits where required by contracts or public sector work.
A legal requirement if you employ staff. Covers compensation claims from employees for:
Illness or injury due to biohazard exposure
Accidents while handling chemicals, sharps or contaminated waste
We can help make sure your risk assessments, training and PPE protocols align with insurer expectations.
Standard cleaning policies often exclude the very work you do. We help arrange specialist biohazard cover that can include:
Decontamination and clean-up after contamination events
Emergency response costs
Specialist PPE, equipment and hazardous waste disposal
Cover for higher-risk work like crime scenes, trauma and drug-related cleaning
We’ll go through the wording and exclusions in plain English, so you know exactly what is and isn’t covered.
If you provide certification, site sign-off, risk assessments or specialist advice, you may need professional indemnity cover for:
Incorrect certification of a “safe” property
Error in a decontamination plan
Advice that leads to further contamination or loss
Limits can be tailored from £250,000 upward, depending on your contracts and exposure.


Support when things go wrong
If a serious incident happens, you don’t want to be on your own dealing with insurers.
We help you with:
Immediate claims notification
Evidence and documentation for the insurer
Liaison with loss adjusters
Pushing for a fair and prompt outcome
Straightforward, human service.
We’re building Miller & Partner as an AI-powered broker with a human core – using technology to make the process smoother and faster, while still giving you a named person to call when you need help.
Usually not. Many standard policies either exclude or heavily restrict work involving bodily fluids, infectious diseases, crime scenes or hazardous chemicals. That’s why specialist biohazard cleaning insurance is so important.
Typically: details of your services, turnover, number of staff, training and qualifications, areas you cover, main clients and any previous claims. If you already have insurance, a copy of your current schedule also helps.
Yes. We’ll go through what happened, how your processes have changed and present your business to underwriters in the best possible light.
This depends on policy wording and how you engage them. We’ll review your setup and make sure you understand what’s covered and what needs tightening in your contracts. But if you require them to be covered we can make it so.
Interacted with Miller and Partner on LinkedIn regarding my public liability insurance. After a brief chat about my requirements 2 deals were done at I would say better than reasonable rates. Highly recommend this company for all your insurance needs.

Your business depends on:
Specialist fogging machines and decontamination equipment
Vehicles used to transport waste, chemicals and teams
Stock, chemicals and PPE stored at your base
We can help protect against theft, accidental damage and contamination – both at your premises and out on jobs.
If you’re forced to pause operations after an incident, investigation or major claim, business interruption insurance can help with:
Loss of income during enforced shutdowns
Ongoing overheads such as rent, staff and loan repayments
Extra costs to keep trading, such as temporary premises
Some policies can also include crisis management and PR support to protect your reputation after a high-profile event.
Specialist knowledge of high-risk cleaning.
We understand the difference between general cleaning and true biohazard work – and we talk to insurers in their language so you don’t have to.
Access to niche insurers & Lloyd’s markets
As a commercial insurance broker with access to specialist underwriters, we can often secure cover where standard markets say no or apply heavy exclusions.
Tailored policies, not off-the-shelf packages.


Complete our the form below to get a quote today.
Office: Vivian House, Roman Bridge Close, Mumbles, Swansea, SA3 5BG
Call 01792 001350
Email: [email protected]
