Who this is for?
This page is for specialist cleaning firms who work with high-risk environments, such as:
Crime scene clean up
Infectious disease and decontamination work
Needle sweeps and sharps removal
Chemical and biohazard spill response
Void property, hoarder and extreme cleaning
Meth labs, synthetic drugs and other hazardous residues
If your team is dealing with blood, bodily fluids, dangerous chemicals, unknown substances or contaminated properties, you cannot rely on standard cleaning insurance.
You need a broker who understands the risks – and knows which insurers will actually cover them.
See our full article on what is biohazard cleaning insurance here.


Biohazard cleaning businesses face a mix of physical, legal and financial risks that most insurers don’t fully understand:
Exposure to dangerous pathogens or chemicals
Complex UK health & safety and environmental regulations
Potential for serious injury to staff and subcontractors
High-value claims if a site isn’t properly decontaminated
Increasing scrutiny from regulators and clients
Business interruption if you’re shut down after an incident
At Miller & Partner, we keep up with 2025 regulatory changes, emerging risks and insurer appetites so your cover isn’t full of nasty surprises when you need it most.
We work with leading UK insurers and specialist markets to build policies around how you actually work.
Protection if a client, member of the public or third party alleges:
Illness or injury caused by your work
Damage to their property during cleaning
Contamination spreading beyond the original site
Typical limits from £1m to £10m, with options for higher limits where required by contracts or public sector work.
A legal requirement if you employ staff. Covers compensation claims from employees for:
Illness or injury due to biohazard exposure
Accidents while handling chemicals, sharps or contaminated waste
We can help make sure your risk assessments, training and PPE protocols align with insurer expectations.
Standard cleaning policies often exclude the very work you do. We help arrange specialist biohazard cover that can include:
Decontamination and clean-up after contamination events
Emergency response costs
Specialist PPE, equipment and hazardous waste disposal
Cover for higher-risk work like crime scenes, trauma and drug-related cleaning
We’ll go through the wording and exclusions in plain English, so you know exactly what is and isn’t covered.
If you provide certification, site sign-off, risk assessments or specialist advice, you may need professional indemnity cover for:
Incorrect certification of a “safe” property
Error in a decontamination plan
Advice that leads to further contamination or loss
Limits can be tailored from £250,000 upward, depending on your contracts and exposure.


Support when things go wrong
If a serious incident happens, you don’t want to be on your own dealing with insurers.
We help you with:
Immediate claims notification
Evidence and documentation for the insurer
Liaison with loss adjusters
Pushing for a fair and prompt outcome
Straightforward, human service.
We’re building Miller & Partner as an AI-powered broker with a human core – using technology to make the process smoother and faster, while still giving you a named person to call when you need help.
Your business depends on:
Specialist fogging machines and decontamination equipment
Vehicles used to transport waste, chemicals and teams
Stock, chemicals and PPE stored at your base
We can help protect against theft, accidental damage and contamination – both at your premises and out on jobs.
If you’re forced to pause operations after an incident, investigation or major claim, business interruption insurance can help with:
Loss of income during enforced shutdowns
Ongoing overheads such as rent, staff and loan repayments
Extra costs to keep trading, such as temporary premises
Some policies can also include crisis management and PR support to protect your reputation after a high-profile event.
Specialist knowledge of high-risk cleaning.
We understand the difference between general cleaning and true biohazard work – and we talk to insurers in their language so you don’t have to.
Access to niche insurers & Lloyd’s markets
As a commercial insurance broker with access to specialist underwriters, we can often secure cover where standard markets say no or apply heavy exclusions.
Tailored policies, not off-the-shelf packages.

Biohazard cleaning involves the safe removal, cleaning, and disposal of hazardous biological materials such as blood, bodily fluids, chemicals, and infectious waste. It is required after incidents like crime scenes, unattended deaths, infectious outbreaks, or contamination events. These situations pose serious health risks and must be handled by trained professionals. :contentReference[oaicite:0]{index=0}
Yes, biohazard cleaning is considered high-risk due to exposure to harmful pathogens such as Hepatitis B, Hepatitis C, and HIV, as well as toxic chemicals and airborne contaminants. Without proper training and PPE, individuals risk serious illness and contamination spread. :contentReference[oaicite:1]{index=1}
Yes, standard cleaning insurance is not sufficient. Biohazard cleaning businesses require specialist cover including public liability, employers’ liability, and contamination or environmental liability insurance due to the high-risk nature of their work. :contentReference[oaicite:2]{index=2}
Yes, biohazard cleaning is governed by strict UK regulations including the Health and Safety at Work Act and COSHH regulations. These laws require proper handling, risk assessment, and disposal of hazardous waste, with severe penalties for non-compliance. :contentReference[oaicite:3]{index=3}
Costs vary depending on the severity of contamination, but crime scene or trauma clean-ups can average around £3,000–£3,500 or more. In many cases, these costs may be covered by insurance depending on the policy wording. :contentReference[oaicite:4]{index=4}
In many cases, biohazard cleaning is covered under property or business insurance policies, particularly when linked to events like crime, accidents, or sudden damage. However, cover depends on policy wording and may fall under sections such as decontamination or accidental damage. :contentReference[oaicite:5]{index=5}
Attempting to clean biohazards without proper training can result in incomplete decontamination, health risks, and legal consequences. Professionals use specialist equipment, certified disposal methods, and testing procedures to ensure environments are fully safe. :contentReference[oaicite:6]{index=6}
Specialist cleaning is required for incidents such as crime scenes, trauma events, unattended deaths, infectious disease outbreaks, hoarding situations, and hazardous waste contamination. These environments often contain dangerous biological or chemical risks requiring expert handling. :contentReference[oaicite:7]{index=7}
A biohazard and crime scene cleaning company approached Miller & Partner Limited after a contamination incident led to a third-party alleging improper decontamination and subsequent health concerns. With a potential liability claim developing, we immediately engaged insurers under their specialist liability cover and coordinated expert assessments to evidence the work carried out. By supporting a clear, documented defence and managing communications, the claim was resolved without escalation. The client avoided significant financial exposure and maintained their reputation in a highly sensitive sector.
At Miller & Partner Limited, we specialise in arranging tailored insurance for biohazard and crime scene cleaning businesses operating in high-risk environments. We understand the unique exposures involved, from hazardous materials handling to public liability and employee safety risks. Our expertise ensures comprehensive protection is in place, including specialist liability, treatment risks, and cover for equipment and business interruption. With a knowledgeable, hands-on approach, we provide robust insurance that supports your work in even the most sensitive situations.
Contact us now to discuss your requirements.
Office: Vivian House, Roman Bridge Close, Mumbles, Swansea, SA3 5BG
Call 01792 001350
Email: [email protected]

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