At Miller & Partner Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.millerandpartner.co.uk  and in the course of our services.

1. Who We Are

Miller & Partner Limited is an insurance brokerage registered in the United Kingdom. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

Miller & Partner is an Authorised Representative of Gauntlet Risk Management Ltd and are authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 1029698.

Contact details:

Miller & Partner Limited

20 Vivian House, Roman Bridge Close, Swansea, SA3 5BG

Email: [email protected]

Telephone: 01792 001350

Company Registration No: 16206282

2. Information We May Collect

We may collect and process the following data about you:

Personal identification data: name, address, email address, phone number, and date of birth.

Technical data: IP address, browser type, time zone setting, location, and other technology on the devices used to access our site. Usage data: information about how you use our website and services. Marketing and communication preferences. Any other information you provide by filling in forms on our website, such as when you request a quote or submit an enquiry.

3. How We Use Your Information

We use your personal data to:

Provide you with insurance quotes and services. Respond to your enquiries. Manage our relationship with you. Improve our website and services. Comply with legal and regulatory obligations. Send marketing communications (only if you have opted in).

4. Lawful Basis for Processing

We process your personal data based on one or more of the following:

Performance of a contract – when providing quotes or managing your policy.

Legal obligation – to comply with applicable laws and regulations.

Legitimate interests – to improve our services and operate our business efficiently.

Consent – for marketing communications, where required.

5. Sharing Your Information

We may share your personal data with:

Insurers and underwriters for the purpose of providing insurance services. Service providers and third parties who process data on our behalf. Regulators or law enforcement agencies, if required by law. Professional advisers such as legal, compliance, or audit providers.

We ensure that all third parties respect the security of your data and comply with applicable data protection laws.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Rights You have the following rights under data protection law:

Right to access your personal data.

Right to rectification of inaccurate or incomplete data.

Right to erasure ("right to be forgotten").

Right to restrict or object to processing.

Right to data portability.

Right to withdraw consent at any time (where applicable).

Right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Cookies Our site uses cookies to improve user experience.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]

Phone: 01792 001350