FS Register FRN 1029698

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13+ years specialist broking experience

Specialist UK property owners broker

Block of Flats Insurance — Specialist Cover for Freeholders, RTM & RMC Companies

Buildings insurance for blocks of flats, converted houses and mixed-use buildings, arranged for freeholders, Right to Manage companies, resident management companies and managing agents. We set the rebuild value properly, market-test with specialist UK insurers and Lloyd's, and give you the commission disclosure your leaseholders are entitled to.

FS Register FRN 1029698 Small blocks to high-rise Cladding & EWS1 placements Leaseholder commission disclosure

What is block of flats insurance? A single buildings policy covering the whole of a residential block — the structure, the communal areas and the owner's liability — arranged by whoever the lease makes responsible, usually the freeholder, an RTM company or an RMC, and recovered from leaseholders through the service charge. Individual flat contents are not included. The two things that most often go wrong are an out-of-date rebuild value and a policy that has auto-renewed for years without being market-tested. We fix both.

Who we arrange block of flats insurance for

Whoever the lease names as responsible for insuring the building, we place it.

Freeholders & landlords

Freeholders who must insure the whole structure under the lease and recover the premium through the service charge, from a single converted house to a large purpose-built block.

Right to Manage companies

RTM companies taking over insurance from the freeholder, including directors' and officers' cover for volunteer leaseholder directors.

Resident management companies

RMCs on new-build and established developments, with buildings, liability, engineering inspection and D&O arranged together.

Managing agents

Agents placing cover for multiple blocks who need block-by-block underwriting, clean commission disclosure and a broker who answers leaseholder questions.

Small blocks & conversions

Buildings insurance for small blocks of flats and houses converted into two to six flats, including period and Victorian conversions.

High-rise & cladding-affected blocks

Blocks over 11 metres, with or without an EWS1, including B2-rated buildings during remediation, placed with specialist and Lloyd's markets.

What the policy covers

  • Buildings at full reinstatement value — fire, storm, flood, escape of water, subsidence, impact and malicious damage, with the sum insured based on rebuild cost, not market value
  • Escape of water with trace and access — the most common block claim, including the cost of finding the leak
  • Property owners' liability — £5m as standard, £10m where a lease, lender or commercial tenant requires it
  • Loss of rent and alternative accommodation — set to a realistic rebuild period, not a default 12 months
  • Engineering inspection and breakdown — lifts, pressure systems and communal plant
  • Terrorism cover — often required by leaseholders' mortgage lenders
  • Directors' and officers' liability — for RTM and RMC directors making procurement decisions
  • Legal expenses — including leaseholder disputes and First-tier Tribunal proceedings

Buildings we place

Purpose-built blocks Converted houses Victorian & period conversions Shops with flats above Mixed-use buildings High-rise blocks Cladding & EWS1 issues Escape of water claims history Subsidence history Listed buildings Freehold-owning RMCs Managing agent portfolios

How we place your block

1

Check the rebuild value

We review the declared sum insured against the building and tell you plainly if a reinstatement cost assessment is overdue. Underinsurance is the single most expensive problem in block insurance.

2

Build the submission

Construction, height, EWS1 position, fire safety, claims history and the steps taken since each claim, presented so underwriters can price the block properly.

3

Market-test it

We approach specialist UK block insurers and Lloyd's markets and compare cover as well as price, so the renewal stands up if leaseholders ask how it was chosen.

4

Document it for leaseholders

Policy summary, commission disclosure and the reasons for the placement, ready to share with leaseholders or use if the service charge is ever challenged.

What to send us for a quote

  • Address, number of flats, storeys and approximate height
  • Construction type and year built, and any commercial units in the building
  • Current rebuild value and the date of the last reinstatement cost assessment
  • EWS1 form or fire risk appraisal of external walls, if the block is over 11 metres or has cladding
  • Five years of claims history, with what was done after each claim
  • Your current schedule and renewal date

Why Miller & Partner

Specialist markets

Direct access to specialist block insurers and Lloyd's for conversions, mixed-use buildings, claims histories and cladding-affected blocks.

You deal with John

One broker who knows your building, answers leaseholder questions and handles claims, rather than a call centre.

Regulated broker

Miller & Partner Limited is an Appointed Representative of Gauntlet Risk Management Ltd, which is authorised and regulated by the Financial Conduct Authority.

Block of flats insurance: common questions

It depends far more on the building than on the number of flats. Construction type and age, height, cladding status, the rebuild value, the postcode and the claims history all drive the premium, so two blocks of the same size can be priced very differently. Our block of flats insurance guide sets out indicative per-flat ranges from our own placements. For an actual figure, send us the details through the quote form and we will market-test it.

Yes. Small blocks of two to ten flats and houses converted into flats are a large part of what we place. Many mainstream property insurers treat conversions awkwardly because of shared pipework, older construction and mixed ownership, so a specialist placement often produces wider cover and a more realistic rebuild value than a standard landlord policy.

Yes. A building with commercial units on the ground floor and flats above is placed as one property owners' policy covering the whole structure, with liability for both the residential and commercial parts. We need to know what the commercial tenants do, because a takeaway or a nightclub below the flats is rated very differently from an office or a shop.

Yes, through specialist and Lloyd's markets. Blocks with a B2 rating or no EWS1 face restricted mainstream appetite, but cover is available. Underwriters want the EWS1 or fire risk appraisal of external walls, details of the remediation plan and funding route, and evidence the work is progressing. See our cladding and EWS1 buildings insurance guide for how these submissions are presented.

Yes. Repeat escape of water claims are the most common reason blocks are loaded or declined at renewal. What helps is evidence of the response: leak detection on risers, a communal shut-off, a hose replacement programme, or pipework upgrades. Present those alongside the claims history and specialist markets will usually offer terms, sometimes with a higher escape of water excess.

Usually not. Under most leases the freeholder, RTM or RMC insures the whole building, including each flat's structure, and recovers the cost through the service charge. Leaseholders normally insure their own contents and any landlord's contents if they let the flat. Check the lease, because a small number of leases put the duty to insure on each leaseholder.

Yes. Since 31 December 2023, FCA rules have treated leaseholders as customers of multi-occupancy buildings insurance, and brokers must disclose remuneration, including any commission shared with freeholders or managing agents. We provide that information in a form you can pass straight to leaseholders, which also helps if the premium is ever challenged at the First-tier Tribunal.

Renewal coming up, or not sure your rebuild value is right? Send us the schedule and we'll market-test your block with specialist insurers.

Related guides from Miller & Partner

General information, not advice. This page describes the types of cover we arrange. It is not personalised advice, a personal recommendation or an offer of cover, and it does not take account of your own circumstances. Cover is subject to insurer acceptance, underwriting criteria and the full terms, conditions, limits and exclusions of the policy issued. Lease obligations, Section 20 consultation and service charge recovery are matters to confirm with your solicitor or managing agent. Our full regulatory status and complaints information are set out in the footer of every page.

MEET THE Director

Hey, I'm John!

I started Miller & Partner with the aim to bring back personable, approachable broking to UK businesses who were tired of large corporate brokers and feeling like they were just another number.

I have built this brokerage up with no pushy sales techniques or big business tactics, just honest, approachable and professional relationships with my clients.

Over 13 years experience in business insurance

Client first approach

5* rated broker on Google

John Miller Miller & Partner

Office: Vivian House, Roman Bridge Close, Mumbles, Swansea, SA3 5BG

Miller & Partner Ltd is an Appointed Representative of Gauntlet Risk Management Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 308081). Miller & Partner Ltd is entered on the Financial Services Register under firm reference number 1029698. You may check this on the Financial Services Register by visiting the FCA website at https://www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6768. Miller & Partner Ltd is registered in England & Wales, company number 16206282. Registered office: 20 Vivian House, Roman Bridge Close, Swansea, SA3 5BG.